{"id":13109,"date":"2025-08-12T09:09:10","date_gmt":"2025-08-12T09:09:10","guid":{"rendered":"https:\/\/gridlab.de\/?page_id=13109"},"modified":"2025-08-12T09:20:24","modified_gmt":"2025-08-12T09:20:24","slug":"soft-skills-training-part-ii-decision-making-skills","status":"publish","type":"page","link":"https:\/\/gridlab.de\/en\/soft-skills-training-part-ii-decision-making-skills\/","title":{"rendered":"Soft Skills Training Part II &#8211; Decision-making skills"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kbqj0oqp-2e1f667230cb1f4aba9c209cb0a35205\">\n.avia-section.av-kbqj0oqp-2e1f667230cb1f4aba9c209cb0a35205{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/gridlab.de\/wp-content\/uploads\/2020\/07\/gridlab-mobil-600b-gridlab.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\nmargin-top:-50px;\nmargin-bottom:-80px;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section 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data-section-bg-repeat='no-repeat' data-av_minimum_height_px='250'><div class='container av-section-cont-open' style='height:250px'><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-13109'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kbqj2ujf-73da8e3b6d26384c48f1700e6adb0b36\">\n#top .hr.hr-invisible.av-kbqj2ujf-73da8e3b6d26384c48f1700e6adb0b36{\nheight:250px;\n}\n<\/style>\n<div  class='hr av-kbqj2ujf-73da8e3b6d26384c48f1700e6adb0b36 hr-invisible  avia-builder-el-3  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kca6gclk-2e2c0af48cedfc582e1e9e2b3b22b69d\">\n.avia-section.av-kca6gclk-2e2c0af48cedfc582e1e9e2b3b22b69d{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/gridlab.de\/wp-content\/uploads\/2019\/02\/gridlab-unternehmen-team.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-kca6gclk-2e2c0af48cedfc582e1e9e2b3b22b69d main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_one_full  av-small-hide av-mini-hide avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap fullsize'  data-section-bg-repeat='no-repeat' data-av_minimum_height_px='300'><div class='container av-section-cont-open' style='height:300px'><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-13109'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-13109'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-vm8ret-694899eae332c56808b2c17fb5a294af av_one_full  avia-builder-el-5  el_after_av_section  el_before_av_two_third  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-x0qbid-f34d9876ae09993d9ebd61af1407dddb\">\n#top .av-special-heading.av-x0qbid-f34d9876ae09993d9ebd61af1407dddb{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-x0qbid-f34d9876ae09993d9ebd61af1407dddb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-x0qbid-f34d9876ae09993d9ebd61af1407dddb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-x0qbid-f34d9876ae09993d9ebd61af1407dddb av-special-heading-h1  avia-builder-el-6  avia-builder-el-no-sibling  av-linked-heading'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Soft Skills Training Part II &#8211; Decision-making skills<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5ftfgp-ebae8e28cd0465447084c7a23b74026a\">\n.flex_column.av-5ftfgp-ebae8e28cd0465447084c7a23b74026a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-5ftfgp-ebae8e28cd0465447084c7a23b74026a av_two_third  avia-builder-el-7  el_after_av_one_full  el_before_av_one_third  first flex_column_div av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4iz5qh-f8bd0a49c68e551b34f6880f53385041\">\n#top .av_textblock_section.av-4iz5qh-f8bd0a49c68e551b34f6880f53385041 .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-4iz5qh-f8bd0a49c68e551b34f6880f53385041 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Soft skills training series<\/strong><\/p>\n<p><strong>Part II &#8211; Decision-making competence<\/strong><\/p>\n<p>The soft skill training series is based on the System Operation Guideline (COMMISSION REGULATION (EU) 2017\/1485 of 2 August 2017), which specifies the education and training programme for employees in real-time operation of the transmission system operators and is also understood as a guideline for distribution system operators.<\/p>\n<p>This explicitly includes action skills and, in particular, stress management, behaviour in critical (network) situations, a sense of responsibility and the ability to motivate.<\/p>\n<p>In cooperation with the training coordinators of the German transmission system operators and the distribution system operators, a series of training courses was successively developed to enable the employees responsible for real-time operation to develop these skills, reflect on them and test them in a crisis-proof manner.<\/p>\n<p>Module II serves to develop and promote decision-making skills by familiarising students with and understanding patterns of decision-making psychology.<\/p>\n<p>It was specially developed to meet the requirements of energy supply companies.<\/p>\n<p><strong>Objective<\/strong><\/p>\n<p>Participants can reflect on their own decision-making behaviour and optimise it where necessary. They learn how to use tools that enable them to apply rational decision-making behaviour even in crisis situations (high stress levels).<\/p>\n<p><strong>Learning objectives<\/strong><\/p>\n<ul>\n<li>Familiarisation with and understanding of decision-psychological procedural patterns<\/li>\n<li>Reflecting on your own decision-making behaviour<\/li>\n<li>\u00a0Understanding patterns of behaviour and decision-making in exceptional situations (stress level)<\/li>\n<li>Applying suitable psychological tools for decision-making behaviour in critical situations<\/li>\n<\/ul>\n<p><strong>Participants<\/strong><\/p>\n<p>The soft skills training is aimed at specialists and managers, in particular employees in grid and system management (real-time operation) as well as employees of grid and power plant operators.<\/p>\n<p><strong>\u00a0<\/strong><strong>Method<\/strong><\/p>\n<ul>\n<li>Lecture<\/li>\n<li>Group tasks<\/li>\n<li>Reflection exercises<\/li>\n<li>Exercise scenarios<\/li>\n<li>Discussions<\/li>\n<\/ul>\n<p><strong>\u00a0Contents<\/strong><\/p>\n<ul>\n<li>Basis of human decision-making patterns<\/li>\n<li>Bounded &amp; environmental rationality (theoretical foundations)<\/li>\n<li>Familiarisation with psychological thinking errors (biases)<\/li>\n<li>Decision-making behaviour of emergency personnel (in an emergency)<\/li>\n<li>Psychological tools for dealing with critical situations (discussion, reflection and decision-making techniques)<\/li>\n<li>Exemplary analysis &amp; processing of several critical situations (practical transfer)<\/li>\n<li>Analysis &amp; reflection of personal decision-making behaviour (complete anonymity)<\/li>\n<\/ul>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpjmum7h-609858cba31dfdd44133eb537678fbc3\">\n#top .av_textblock_section.av-lpjmum7h-609858cba31dfdd44133eb537678fbc3 .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-lpjmum7h-609858cba31dfdd44133eb537678fbc3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><dl>\n<dt>\n<h2>The next dates<\/h2>\n<\/dt>\n<\/dl>\n<p>No Events Found<\/p>\n<p>Further dates on request<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpjmwjug-1a5e39c73897b1ff256f23a6c86e0fba\">\n#top .av_textblock_section.av-lpjmwjug-1a5e39c73897b1ff256f23a6c86e0fba .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-lpjmwjug-1a5e39c73897b1ff256f23a6c86e0fba '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Duration: 2 days<\/strong><\/p>\n<p>1. Day: 09:00 \u2013 16:00 Uhr<br \/>\n2. Day: 08:30 \u2013 15:30 Uhr<\/p>\n<p><strong>Training language<\/strong> <br class=\"avia-permanent-lb\" \/>German<\/p>\n<p><strong>Price<\/strong><\/p>\n<p>1,400.00 per participant plus VAT (incl. one dinner together, catering during the event, seminar documents)<\/p>\n<p><strong>Lecturers<\/strong><\/p>\n<ul>\n<li>Experienced psychologists and\/or decision-making experts<\/li>\n<li>all lecturers are experienced experts for KRITIS operators and emergency services<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>Booking under<\/strong><\/p>\n<p>Phone: +49 30 403 619 900 <br class=\"avia-permanent-lb\" \/>Website: <a href=\"http:\/\/www.gridlab.de\/\">gridlab.de<\/a> <br class=\"avia-permanent-lb\" \/>E-Mail: <a href=\"mailto:info@gridlab.de\">info@gridlab.de<\/a><\/p>\n<p><strong>Training location<\/strong><\/p>\n<p>DNV Energy Systems Germany GmbH <br class=\"avia-permanent-lb\" \/>GridLab Training Center <br class=\"avia-permanent-lb\" \/>Mittelstra\u00dfe 3c <br class=\"avia-permanent-lb\" \/>12529 Sch\u00f6nefeld <br class=\"avia-permanent-lb\" \/>Germany<\/p>\n<p><strong>Accommodation<\/strong><\/p>\n<p>We will be happy to give you a recommendation for your hotel booking.<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-29tcjt-287afdb82c17240235af2800d8fd5f91\">\n.flex_column.av-29tcjt-287afdb82c17240235af2800d8fd5f91{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-29tcjt-287afdb82c17240235af2800d8fd5f91 av_one_third  avia-builder-el-11  el_after_av_two_third  avia-builder-el-last  flex_column_div av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpjm4kmy-54f4556232041f5a5c6242eb7094f447\">\n#top .av-special-heading.av-lpjm4kmy-54f4556232041f5a5c6242eb7094f447{\npadding-bottom:10px;\n}\nbody 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