{"id":13065,"date":"2025-08-01T11:58:58","date_gmt":"2025-08-01T11:58:58","guid":{"rendered":"https:\/\/gridlab.de\/?page_id=13065"},"modified":"2025-08-01T12:05:08","modified_gmt":"2025-08-01T12:05:08","slug":"resilienztraining-fuer-melde-und-koordinierungsstellen","status":"publish","type":"page","link":"https:\/\/gridlab.de\/en\/resilienztraining-fuer-melde-und-koordinierungsstellen\/","title":{"rendered":"Resilience training for reporting and coordination centres"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kbqj0oqp-2e1f667230cb1f4aba9c209cb0a35205\">\n.avia-section.av-kbqj0oqp-2e1f667230cb1f4aba9c209cb0a35205{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/gridlab.de\/wp-content\/uploads\/2020\/07\/gridlab-mobil-600b-gridlab.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\nmargin-top:-50px;\nmargin-bottom:-80px;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section 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id=\"style-css-av-kca6gclk-2e2c0af48cedfc582e1e9e2b3b22b69d\">\n.avia-section.av-kca6gclk-2e2c0af48cedfc582e1e9e2b3b22b69d{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/gridlab.de\/wp-content\/uploads\/2019\/02\/gridlab-unternehmen-team.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-kca6gclk-2e2c0af48cedfc582e1e9e2b3b22b69d main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_one_full  av-small-hide av-mini-hide avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap fullsize'  data-section-bg-repeat='no-repeat' data-av_minimum_height_px='300'><div class='container av-section-cont-open' style='height:300px'><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-13065'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-13065'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-vm8ret-694899eae332c56808b2c17fb5a294af av_one_full  avia-builder-el-5  el_after_av_section  el_before_av_two_third  avia-builder-el-first  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-x0qbid-6b538e4a332445263d69dacaf2f44f2e\">\n#top .av-special-heading.av-x0qbid-6b538e4a332445263d69dacaf2f44f2e{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-x0qbid-6b538e4a332445263d69dacaf2f44f2e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-x0qbid-6b538e4a332445263d69dacaf2f44f2e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-x0qbid-6b538e4a332445263d69dacaf2f44f2e av-special-heading-h1  avia-builder-el-6  avia-builder-el-no-sibling  av-linked-heading'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Resilience training for reporting and coordination centres<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5ftfgp-ebae8e28cd0465447084c7a23b74026a\">\n.flex_column.av-5ftfgp-ebae8e28cd0465447084c7a23b74026a{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-5ftfgp-ebae8e28cd0465447084c7a23b74026a av_two_third  avia-builder-el-7  el_after_av_one_full  el_before_av_one_third  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4iz5qh-f8bd0a49c68e551b34f6880f53385041\">\n#top .av_textblock_section.av-4iz5qh-f8bd0a49c68e551b34f6880f53385041 .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-4iz5qh-f8bd0a49c68e551b34f6880f53385041 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><dl>\n<dt>\n<h4>Target group<\/h4>\n<\/dt>\n<\/dl>\n<p>Energy supply companies perform important tasks and functions as a central communication platform for a large number of stakeholders via central reporting centres. These include external stakeholders such as customers, the press and civil emergency services (e.g. fire brigade), but also stakeholders such as the management, first responders and service providers. The employees of such reporting centres must fulfil essential requirements. In addition to the efficient handling of incident and event reports, this also includes clear communication with the stakeholders.<\/p>\n<p>The energy transition (possible bottlenecks) as well as the war in Ukraine and the associated impact on our energy supply security are creating additional challenges. For example, temporary coordination centres can be set up whose tasks include coordinating any necessary supply interruptions in the grid area of the energy supply companies.<\/p>\n<p>We have made it our task to prepare these personnel, who are confronted with special and potentially stressful situations when dealing with the numerous stakeholders, for such situations. In this way, we support you in your corporate welfare function and consequently also in maintaining the operational readiness of these key personnel<\/p>\n<p>In resilience training for reporting and coordination centres, the topics of stress management, communication techniques and strengthening resilience are taught in a target-group-specific and practice-oriented manner. The aim is to strengthen resilience in preparation for possible socially\/emotionally stressful situations in everyday working life.<\/p>\n<p><strong>Objectives of resilience training depending on the focus :<\/strong><\/p>\n<ul>\n<li>Get to know and practically apply communication techniques in stressful situations<\/li>\n<li>Understand the relevance of self-management and consciously integrate it into everyday life<\/li>\n<li>Recognising and using internal resources<\/li>\n<li>Recognising and using external resources<\/li>\n<li>Strengthen team resources<\/li>\n<li>Integrate the techniques learnt into everyday life and reflect on their application<\/li>\n<\/ul>\n<h4>Methodology<\/h4>\n<ul>\n<li>interactive e-learning modules (optional)<\/li>\n<li>One- or two-day face-to-face training<\/li>\n<li>for face-to-face training: lecture, discussions, scenario-based individual and group exercises, reflection phases<\/li>\n<li>Reflection webinar (optional)<\/li>\n<\/ul>\n<dl>\n<dt>\n<h4><strong>Location<br \/>\n<\/strong><\/h4>\n<p>GridLab Training Center<br \/>\nMittelstra\u00dfe 3c,<br \/>\n12529 Sch\u00f6nefeld, Germany<\/dt>\n<\/dl>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpjmum7h-609858cba31dfdd44133eb537678fbc3\">\n#top .av_textblock_section.av-lpjmum7h-609858cba31dfdd44133eb537678fbc3 .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-lpjmum7h-609858cba31dfdd44133eb537678fbc3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><dl>\n<dt><strong>Termine auf Anfrage<\/strong><\/dt>\n<\/dl>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpjmwjug-1a5e39c73897b1ff256f23a6c86e0fba\">\n#top .av_textblock_section.av-lpjmwjug-1a5e39c73897b1ff256f23a6c86e0fba .avia_textblock{\nfont-size:16px;\n}\n<\/style>\n<section  class='av_textblock_section av-lpjmwjug-1a5e39c73897b1ff256f23a6c86e0fba '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Duration: 2 days<\/strong><\/p>\n<p>Day 1: 10:00 to 18:00<br \/>\nDay 2: 09:00 to 17:00<\/p>\n<p><strong>Price:<\/strong><br \/>\n3,600.00 per participant excl. VAT (incl. catering, seminar and training materials incl. e-learning incl. reflection webinar)<\/p>\n<h3>Contents<\/h3>\n<p><strong>E-Learning (fakultativ)<\/strong><\/p>\n<ul>\n<li>Basics of stress management<\/li>\n<li>Communication techniques for stressful \/ critical work situations<\/li>\n<li>Strengthening your own resilience<\/li>\n<\/ul>\n<p><strong>Face-to-face training (can be flexibly customised depending on the content and length of the training)<\/strong><\/p>\n<ul>\n<li>Basics of stress management<\/li>\n<li>Self-management (resources, time management, prioritisation techniques)<\/li>\n<li>Communication techniques for stressful \/ critical work situations<\/li>\n<li>Team resources<\/li>\n<li>Interfaces with occupational health management<\/li>\n<li>Application exercises with specific reference to everyday working life in the reporting and coordination centre<\/li>\n<\/ul>\n<p><strong>Reflexionswebinar (fakultativ)<\/strong><\/p>\n<ul>\n<li>Repetition \/ consolidation of the content of the classroom training<\/li>\n<li>Reflection on the application of the techniques learnt<\/li>\n<li>Activation \/ motivation to continue \/ intensify the application of the techniques learnt<\/li>\n<li>Strengthening your own resilience<\/li>\n<\/ul>\n<dl>\n<dt>\n<h4><strong>Location<br \/>\n<\/strong><\/h4>\n<p>GridLab Training Center<br \/>\nMittelstra\u00dfe 3c,<br \/>\n12529 Sch\u00f6nefeld, Germany<\/dt>\n<\/dl>\n<p>Tel. 030 \/ 403 619 900.<\/p>\n<p><strong>We will be happy to give you a recommendation for your hotel booking.<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-29tcjt-287afdb82c17240235af2800d8fd5f91\">\n.flex_column.av-29tcjt-287afdb82c17240235af2800d8fd5f91{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-29tcjt-287afdb82c17240235af2800d8fd5f91 av_one_third  avia-builder-el-11  el_after_av_two_third  avia-builder-el-last  flex_column_div av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lpjm4kmy-8556df3a3525d1f7cdd5fa165e092726\">\n#top .av-special-heading.av-lpjm4kmy-8556df3a3525d1f7cdd5fa165e092726{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lpjm4kmy-8556df3a3525d1f7cdd5fa165e092726 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lpjm4kmy-8556df3a3525d1f7cdd5fa165e092726 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lpjm4kmy-8556df3a3525d1f7cdd5fa165e092726 av-special-heading-h2  avia-builder-el-12  el_before_av_textblock  avia-builder-el-first  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Alle Trainings<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lpjme5nd-d6818789b409901753e4d059d58f3dff '  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